6. Clarity: Explain Your Process
Customers appreciate knowing what to expect, especially for a renovation project that can seem complex. A clear explanation of the steps reassures and demonstrates your professionalism.
Let’s say a homeowner wants to renovate their bathroom. Here’s how you could present your approach.
“I’d like to explore how we can work together on your bathroom transformation. Our collaboration is structured around six clearly defined phases.
1. The first meeting. We will meet at your home for about an hour and a half. This is a crucial moment where we discuss your wishes, examine the space, and take the necessary measurements. I can already give you some initial suggestions on site.
2. Project study. Within two weeks, I’ll prepare a detailed proposal with sketches and a precise estimate. I’ll take your budgetary constraints into account while respecting your aspirations.
3. Adjustment. We meet again to refine the proposal together. This is the time to make any necessary changes until the project is a perfect fit for you. This phase generally takes one to two weeks.
4. Planning. Once the project is approved, we establish a precise schedule, select materials and obtain the necessary permits. Allow two to three weeks for this important step.
5. Implementation. The work usually lasts three to fix weeks for a complete remodel. I personally supervise the construction site and keep you regularly informed of the progress.
6. Finalization. We conduct a detailed inspection together to ensure everything is perfect. I also provide you with a complete file with warranties and maintenance instructions.
Throughout these steps, I remain your primary contact, available to answer your questions and support you in this project.”
This structured presentation demonstrates your organization while reassuring the client about the progress of the project. It also helps establish realistic expectations in terms of deadlines and involvement.
15 Golden Rules for Client Presentations
Customers appreciate knowing what to expect, especially for a renovation project that can seem complex. A clear explanation of the steps reassures and demonstrates your professionalism.
Let’s say a homeowner wants to renovate their bathroom. Here’s how you could present your approach.
“I’d like to explore how we can work together on your bathroom transformation. Our collaboration is structured around six clearly defined phases.
1. The first meeting. We will meet at your home for about an hour and a half. This is a crucial moment where we discuss your wishes, examine the space, and take the necessary measurements. I can already give you some initial suggestions on site.
2. Project study. Within two weeks, I’ll prepare a detailed proposal with sketches and a precise estimate. I’ll take your budgetary constraints into account while respecting your aspirations.
3. Adjustment. We meet again to refine the proposal together. This is the time to make any necessary changes until the project is a perfect fit for you. This phase generally takes one to two weeks.
4. Planning. Once the project is approved, we establish a precise schedule, select materials and obtain the necessary permits. Allow two to three weeks for this important step.
5. Implementation. The work usually lasts three to fix weeks for a complete remodel. I personally supervise the construction site and keep you regularly informed of the progress.
6. Finalization. We conduct a detailed inspection together to ensure everything is perfect. I also provide you with a complete file with warranties and maintenance instructions.
Throughout these steps, I remain your primary contact, available to answer your questions and support you in this project.”
This structured presentation demonstrates your organization while reassuring the client about the progress of the project. It also helps establish realistic expectations in terms of deadlines and involvement.
15 Golden Rules for Client Presentations