Imagine yourself in front of a potential new customer, with just one hour to gain their trust and demonstrate your expertise. In this short space of time, every question asked becomes a strategic tool, every answer a mine of valuable information. This balancing act requires precision and open-mindedness, technical skill and empathy, leadership and attentive listening.
This presentation of essential questions will guide you not only toward quickly identifying your clients’ needs, but also toward creating an authentic connection. Because behind every remodeling project lies a unique personal story, aspirations to be realized and sometimes emotional challenges to be overcome.
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“It’s important not only for the business but for the clients too. Both parties need to establish if they’re the right fit,” Steve Drougas of Concept Studio says. “Without establishing if you’re the right business for a client, you can create unnecessary pressure and extra work, which can in turn affect the service you offer your existing clients.”
Having the right business tools also can help save time and minimize unnecessary work, so you can provide customers with the best service possible. Houzz Pro software allows you to stay on top of leads, communicate with existing and potential clients, create estimates and proposals, build 3D floor plans and track payments all in one place.
Learn about Houzz Pro all-in-one business software